Financial Services Designer

Yangon, Yangon Region, Myanmar · Proximity Labs

Description

Your Mission

We are looking for an experienced service designer who is passionate about bringing new and impactful financial and advisory services to underserved, smallholder farmers. This is a unique position for a seasoned service designer with a background in financial services. There will be a new opportunity to reshape microfinance and build on many successful elements of the microfinance model, to create more impactful farm lending and savings models and approaches. There will also be opportunity to couple loan products with existing complementary farm technologies and agronomic advisory services offered by Proximity Designs.

This is a significant time to be joining Proximity. The Service Designer will build on a strong organizational infrastructure and customer base, and evolve the financial products and agronomy services needed to generate impact and deliver superior service to underserved farmers. For example, one of our three businesses serving farmers, Proximity Finance, provides capital so smallholder farms can invest in their enterprises and improve productivity and incomes. As one of the few financial service providers serving rural customers, our business has grown rapidly over the past five years and now serves nearly 100,000 borrowers across 1,800 villages.

As the Service Designer, you’ll be joining Proximity’s Labs Team, that draws on our organizations’s deep rural knowledge, a history of innovative product design, trusted brand and unprecedented go-to-market capabilities. Our strong team of Burmese and international talent has a proven record of successfully operating in Myanmar’s challenging environment, a passion for impact and empathy for our rural customers.


What You Will Do

You will join Proximity Labs, our multi-disciplinary design team, and work on various service design projects for our smallholder farm customers. Your primary focus will be on financial service design.

Your approach to financial services design includes a solid understanding of finance/banking processes and farmers’ cash flow, rapid prototyping in the field and strong analytical skills. While leading service design teams, you will:



Requirements


About Us

Proximity Designs is an award-winning social business in Myanmar. We design and deliver affordable, income-boosting products that complement the entrepreneurial spirit of rural families.

Launched in 2004, we’ve created Myanmar’s largest agricultural services platform — farm technology, advising and finance — to help small family farms be profitable. Across our platform, we’re now engaging with over 100,000 new customers a year, on top of the 550,000 we’ve already served. These families see an average of $250 annual income increase as a result — a life-changing amount for those living on less than $3 a day.

By using human-centered design, we listen, observe and learn from our customers. From this deep knowledge, we design and bring to market products and services to meet their changing needs. Today the scope of our network reaches nearly 80 percent of the farming population. We have customers in the Ayeyarwady Delta, Lower Myanmar, the central Dry Zone and the Shan hills.

Benefits

Apply for this job